Colors can vary depending on your monitor and brightness level. We do our best to show how the photographs will look in person but please know that they can vary slightly. Depending on the sizing – cropping may slightly vary. Approximate print and frame sizes can be found on our framing guide.
Our partners use Epson Stylus 9800 and 9900 Pro, wide-format printers, for high quality, archival pigment prints. Printed on Moab Lasal Photo Matte 230 Paper, a professional grade of photo paper with a bright white, smooth matte surface. All prints and framing are made here in the USA.
Our frames are provided in partnership from the team at Simply Framed.
Please allow up to 7 business days for your order to be shipped. US orders are shipped via standard Fedex Ground and arrive within 3-5 business days. The transit times are all estimates provided by the shipping carriers. We are not responsible for any delays.
Possibly! Feel free to e-mail us at info@jchongstudio.com with the image and size you're interested in to accommodate your request!
We are happy to talk about custom sizes, it just depends on the photo you're interested in. Please note that additional shipping charges may apply for custom orders. Please contact us for a quote - info@jchongstudio.com.
All prints and framing are made to order so please allow 7 days for your order to be shipped. US orders arrive within 3-5 business days, once shipped. For international orders, please expect your print to arrive anywhere between 2-4 weeks.
Above transit times are all estimates provided by the shipping carriers. JChong Studio is not responsible for any delays.Free shipping on all US orders, please contact us for international shipping - info@jchongstudio.com.
All prints and framing are made to order – we are unable to accept returns or exchanges. If you receive a print that has been damaged in transit, occasional exceptions can be made on a case by case basis. Our shipping partners require any damage to be reported within 7 days of receiving the print, so please make sure to open your package in a timely manner. Please keep all original packaging and the print as we may require photos or even the original print to process your claim. If your print is returned due to an incorrect shipping address, additional shipping fees will apply. Please don’t hesitate to reach out with any questions you have before placing your order!
Our shipping partners require any damage to be reported within 7 days of receiving the print, please make sure to open your package in a timely manner. Please keep all original packaging and the print as we may require photos or even the original print to process your claim.